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AWWA G410-2023
Business Practices for Operation and Management
The purpose of this standard is to establish criteria for how the water sector develops, measures the performance of, and improves the strategic planning, resource management, and support functions necessary to create and sustain a high-performing organization. This standard describes the framework that successful utilities should use in developing and improving the performance of these business practices, including the establishment of policies and performance standards, the creation of functions and practices, the development of organization capacity and technology, and integration of functions and practices with the larger organization and its strategies.
CONTENT PROVIDER
AWWA: American Water Works Association [awwa]
AWWA: American Water Works Association [awwa]