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DIN EN ISO 9001:2015
Quality management systems - Requirements (ISO 9001:2015); German and English version EN ISO 9001:2015
This document specifies requirements for a quality management system where an organization: a) needs to demonstrate its ability to consistently provide product or service that meets customer and applicable statutory and regulatory requirements, and b) aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. All requirements of this document are generic and are intended to be applicable to all organizations, regardless of type, size and product provided.
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Deutsches Institut für Normung [din]
Deutsches Institut für Normung [din]